WORKSHOP AGENDA
REGISTRATION AND WELCOME COFFEE: 8:30AM
COURSE DURATION: 9:00AM-4:30PM, INCLUDING NETWORKING BREAKS
INTRODUCTION TO THE MODERN DAY WORKPLACE
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Analysis of how typical workplaces deal with mental health issues and evaluation of their effectiveness
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Assess recent issues that have created increased challenges in dealing with mental health
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Understand where HR and their processes should focus on to be more effective
UNDERSTANDING MENTAL HEALTH IN THE WORKPLACE
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The link between psychosocial hazards and actual harm
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The impact of the Right to Disconnect and what it means for your workplace
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Introduction to SAD (Stress/ Burnout, Anxiety, Depression)
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The biological, chemical and physical response to mental health
SPECIFIC LEGAL OBLIGATIONS THAT ARISE WHEN DEALING WITH EMPLOYEES WITH MENTAL HEALTH CONDITIONS
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Identify the main psychosocial risks in the workplace
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Sources of legal obligations
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Duties of organisations and individuals
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Likely regulatory impact of recent changes to the law
CREATING PSYCHOLOGICALLY SAFE WORKPLACES
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Understanding core elements of a psychologically safe workplace
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Understanding the individual impact (positive / negative) that individual managers can have on psychological safety
TOOLS TO ACHIEVE PSYCHOLOGICALLY SAFE WORKPLACES
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In depth look at practical tools that can be introduced to achieve psychologically safe workplaces
CASE STUDY (HYPOTHETICAL) - PRACTICAL MANAGEMENT OF MENTAL HEALTH ISSUES DURING PERFORMANCE MANAGEMENT
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Introduction to the workplace regarding an identification of performance management issue with an employee who has or is about to identify they have a mental health condition
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KEY PROCESSES
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Triage to: characterize issues, determine facts as to likely causes of the poor performance and consider methods of resolution;
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Identify the difference between inherent requirements of a position and other job requirements;
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Manage attendance and absenteeism;
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Balance provision of support (Care) and maintaining standards (Competence)
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Understand the limits of seeking medical advice including requesting and analysing medical certificates;
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Assess return to work plans
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Implement the right response action for better outcomes with reference to applicable workplace policies and procedures including determining the extent of incapacity;
CASE STUDY (HYPOTHETICAL) - PRACTICAL MANAGEMENT OF MENTAL HEALTH ISSUES DURING A WORKPLACE INVESTIGATION
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Introduction to the workplace regarding an identification of a workplace investigation with an employee who has or is about to identify they have a mental health condition
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KEY PROCESSES
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Understand the types of investigations and determine whether an investigation is necessary or not;
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Identify an investigator within the organisation or external;
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Frame allegations and provide meaningful particulars taking into account mental health issues;
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Communicate with relevant parties balancing provision of support (Care) and maintaining standards (Competence);
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Understand the practical application of legal terms such as standard of proof and natural justice/procedural fairness;
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Protect confidentiality and privacy;
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Troubleshoot common investigation issues and legal risks;
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FINALISING THE INVESTIGATION AND NEXT STEPS
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Review evidence including resolving issues such as ‘credit worthiness’ and drawing adverse inferences;
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Make well-reasoned findings of fact;
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Compile a report
Throughout the workshop, participants will apply the case study to develop their own set of tailored example documents to take back to their workplace and apply, if necessary, at a later stage – as well as the presenter’s own best practice examples. These documents will be supplemented by current case law and actual examples from the presenter’s experience as a lawyer and HR Manager. In addition, each participant will also get a workbook, presentation slides and notes to supplement their worked examples.